Tuesday, 28 October 2008

Setting Up The Synchro Spanish Office...Lucky Me

Working away from the Uk...setting up a Spanish office in Southern Spain. Tomorrow we sign the contact for the lease. The premises is approx 25 mins north of Malaga, close to a major motorway network.

The pace of life and work is quite different...from what we are used to in th Uk. The Spainish work hard just different hours. 8 - 2 and 5 - 8:30

Off course in the Summer this is quite understandable...even the airconditioning is exhausted with the heat; I like the area is is quite beautiful, rolling hills and a mountain range which I understand is called Torcal. The olives are ripening on the trees and you can smell them in the warm air...a drifting aroma. You know the way the smell of baking bread makes your mouth water, well this is quite similar.

Lots of work to get on with...how fortunate we are in this business climate to be so busy.

Must get on...another update from Spain before I return to the Uk, for a very busy month.

Barbara

Wednesday, 1 October 2008

Credit Crunch*****One Year ON

Oh...yes what a mess.

The financial sector, the almighty that was. How they have fallen but have they. No, of course not; government have and will bail out, pour monies of such substantial amounts of the like that no one that I know could tell you how many noughts 00000 go onto a Trillion.

But what the heck...who are WE...the people. Tax payers...the revenue givers. PENSIONS, SAVERS MORTGAGE HOLDERS, BUSINESS LOANS...anyone out there believe as I do that there should be laws to protect the innocent?

The CEO of AIG...had an 11 Million bonus last year...was he worth it. Nope, not ever, that kind of expense on one individual is just unacceptable. Where is that business now, 80% owned by the US government or is that the tax payer.

As the owner of a business who undertakes that responsibility for our customer base with every life's breath. It seems incredulous to me that 'The Customer' was given such scant consideration.

At Synchro we focus all aspects of the business to providing each and every customer with the respect and esteem they deserve, why? because they chose to select the Synchro system for their business. How precious is that? It is enormous to us and we value that choice. We have customers who have been with us for twenty five years, yes 25 yrs! all without exception have contributed to the success of this company and our responsibility as managers is to keep the products up to date and provide exceptional support to the users of the system. We look after our staff because they look after the customer. There is a high moral responsibility for the owners to care, support and strive to achieve the ultimate height their company can...never losing sight of the reason we are in business is because we were selected by the CLIENT.